Shipping Policy
Free shipping on every order, every tier — no minimum required.
Processing Time
Most orders are processed within 2–4 business days of ordering. Orders placed over the weekend (Friday–Sunday) are processed starting the next business day, Monday.
Delivery Estimates
Estimated delivery times, once your order ships, based on current shipping conditions:
- USA, Canada: 7–17 business days
- UK, Europe: 7–15 business days
- Australia, New Zealand: 7–15 business days
These are estimates, not guarantees — times can vary during busy shipping periods or around national holidays.
Shipping Carrier
All orders are sent fully tracked from the warehouse nearest your location, using partners including USPS, Royal Mail, Canada Post, Australia Post, DHL, FedEx, and others depending on destination.
Order Tracking
Once your order is dispatched, you'll get an email confirmation with your tracking number and a tracking link. [A dedicated order-tracking page is in progress — link here once live.]
International Shipping
We ship worldwide. Any customs fees, import duties, or taxes charged by your country are your responsibility, not ours, and aren't included in your order total.
Shipping Delays
Occasionally, delivery can take longer than expected due to carrier delays outside our control. If your order seems to be taking longer than it should, reach out and we'll look into it.
Questions
Contact us at getpembry@gmail.com and we'll help track down your order.