Frequently Asked Questions

Depends what's causing the shadow under your eyes. If it's fluid or tired-looking dullness, a patch genuinely helps for the day. If it's hollowing from lost volume, no topical product touches that — patch or otherwise.

Start with a clean, dry face. Place one patch under each eye and leave on for 20–30 minutes. Peel off gently and pat any remaining serum into the skin — don't rinse it away.

You'll see it right after you take the patch off. How long it holds through the day varies person to person — it's a for-the-day change, not a permanent one.

It's gentle enough for regular use — a lot of people reach for it a few times a week, or before a day they want to look rested for.

Each box is built as a supply, not a loose count — one box is a 30-day supply, so the 2- and 3-box options carry you through 60 and 90 days.

Yes, on every order, every tier.

Orders are processed within 2–4 business days (weekend orders start processing the following Monday). From there, delivery is typically 7–17 business days for the US and Canada, and 7–15 business days for the UK, Europe, Australia, and New Zealand. You'll get a tracking link by email once your order ships.

Yes, we ship worldwide. Note that any customs fees or import duties charged by your country are your responsibility.

Reach out as soon as possible after placing your order. We can usually make changes before it ships, but can't guarantee it once an order is already in fulfillment.

You have 30 days from purchase to return an item for a refund. It needs to be unused and in its original packaging — see our full Refund Policy for exclusions and details.